Plans & Pricing

Extended
$1,500/mo

Break fixes with 1 recurring monthly meeting. Our most simple solution.

Gold
$3,000/mo

Biweekly meetings with more support. For operators that want the meeting cadence.

Most Popular

Platinum
$6,000/mo

Our most hands on solution. 2-3 weekly meetings with full support.

Find the plan that’s best for you!

Feature Comparison

Included in your plan

Extended

$1,500/mo

Gold

$3,000/mo

Platinum

$6,000/mo

Swipe Right To View All Packages >>

Custom Field Creation
List View Creation
Basic Dashboard and Report Creation
User Management
Einstein Activity Capture
Out of the Box Cadence Creation
Queue and Assignment Rules
Duplicate / Matching Rules
Customize Lightning Page Layouts
Record Type Management
Custom Path / Settings Management
Advanced Dashboard and Report Creation
Custom User Profiles and Permission Sets
Advanced Cadence Creation
Customize Lightning Homepages
Basic Campaign Management
Advanced Campaign Management
Monthly Admin Coaching Sessions 0 0 2
Meeting Time* 30 min/mo 60 min/mo 90 min/wk

SLA
  • Acknowledgement Time For New Tickets
 48 Hours 48 Hours 24 Hours
  • Resolution Time Based On Tickets

What’s Included

        
Automation Services
  • We build automations using Salesforce’s low code automation (flows). Anything that requires Apex coding or a complex trigger will be scoped as a development project. Different levels of subscription allot time for fewer or more flows.
 0 2 4
Scheduled Meetings
  • Pre-Impementation
  • 1 Onboarding Meeting
  • 1 Monthly Engagement Meeting (30 mins)
  • 1 Quarterly Review Meeting
  • 1 Onboarding Meeting
  • 2 Monthly Engagement Meeting (30 mins)
  • 1 Scheduled Client Defined Coaching Session
  • 1 Quarterly Review Meeting
  • 1 Onboarding Meeting
  • 3 Weekly Engagement Meeting (30 mins)
  • 2 Scheduled Client Defined Coaching Session
  • 1 Quarterly Review Meeting
  • Post-Impementation
  • 1 Onboarding Meeting
  • 1 Monthly Engagement Meeting (30 mins)
  • 1 Quarterly Review Meeting
  • 1 Onboarding Meeting
  • 2 Monthly Engagement Meeting (30 mins)
  • 1 Scheduled Client Defined Coaching Session
  • 1 Quarterly Review Meeting
  • 1 Onboarding Meeting
  • 1 Weekly Engagement Meeting (30 mins)
  • 2 Scheduled Client Defined Coaching Session
  • 1 Quarterly Review Meeting
Data Migration Services
  • Initial Data Migration Across Leads, Opportunities, and Accounts
  • 3rd Party Data Cleansing Services
  • Duplication Services
 Add-On Services Add-On Services Initial Data upload of 30 total fields across Leads, Opportunities, Accounts and Transactions
Integrations Services
  • Basic Support for existing Zapier Flows
  • Basic CTI Support for Current Installation
  • New Integrations are Discrete Work – Add on services
Support Request Process
  • Access to Knowledge Base
  • Web to Case Creation Only
Support Request Process
  • Access to Knowledge Base
  • Web to Case Creation Only
Development Services
  • Custom Code
  • APEX Code
  • APEX Triggers
  • Custom Metadata
  • Custom Settings
 Add-On Services Add-On Services Add-On Services
Coaching Services
  • Business Process Best Practices
  • Business Process Optimization
  • Redefine Business KPIs
  • Campaign Management
  • User Adoption
 Add-On Services Add-On Services Add-On Services
Client Admin Training Services
  • Salesforce Admin Certification Guidance
  • Admin Guide to Salesforce Trailhead

Frequently asked questions

Main Dev provides technical guidance for CTI related issues (help draft email, troubleshoot, etc) to empower clients working with telephony partners.

Main Dev won’t own tickets for external systems, but may track them internally to provide the best support for our clients.

Main Dev utilizes Zapier as it’s primary ETL tool. If there is no pre-built app or existing webhook that Zapier can utilize, Main Dev will research and provide a recommendation.

Integrations using an ETL tool (such as a TalenD or Jitterbit) other than Zapier is discrete and to be treated as an individual project. All projects are scoped and quoted independently from a clients subscription plan.”

For Applications on the App Exchange, Main Dev will provide technical guidance and perform the integration as a part of the client’s support plan.

All apps within the Leftmain Suite.

If an application or external system is not listed as a supported application or part of the Leftmain Application listing, this becomes discrete and will need to be scoped out in project format.

Main Dev performs one initial import of 30 total fields across leads, opportunities, and transactions. If it is required to import more fields and custom objects, this will be scoped in project format and treated as an add on service.

* Subject to client needs. We aim to keep client meetings at 30 min or less per week.